Refund Policy

PILLARARC is committed to ensuring your satisfaction with our products and services. This Refund Policy outlines the conditions under which we will provide refunds.

1. Eligibility for Refunds

To be eligible for a refund, you must meet the following criteria:

• The refund request must be made within 30 days of purchase.
• The product must be unused and in its original packaging.
• Proof of purchase must be provided.

2. Non-Refundable Items

We do not offer refunds for the following items:

• Gift cards
• Downloadable software products
• Items on sale

3. Process for Requesting a Refund

To request a refund, please follow these steps:

• Contact our customer support team at [email protected].
• Provide your order details and reason for refund.
• Wait for confirmation from our team before sending the product back.

4. Refund Processing

Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within 7-10 business days.

5. Changes to Refund Policy

PILLARARC reserves the right to modify this refund policy at any time, so please review it frequently.

For further assistance, please contact our support team at [email protected].